We pride ourselves on offering the highest quality garments made in America. But, if you feel something could be the wrong size, style, color, or fabric. It's ok we want you to have the greatest experience possible.
All exchanges or refunds must be made within 30 days of receipt
Exchanges/Returns
- Carushka will only exchange or accept returns on merchandise purchased at carushka.com
- For a full refund of your original purchase, all items exchanged or returned must be unquestionably new with the tags still attached. Worn, laundered or soiled merchandise will not be accepted.
- Sorry goddesses, we cannot refund shipping on returns.
- There are no additional shipping charges for exchanges.
- All exchanges or returns must be accompanied by an exchange and return form. Click here to find the file for download.
- Please include the original order number on the exchange and return form. Exchanges and returns without this number will not be accepted.
- Returns and exchanges must be sent postage prepaid. Please insure your package using any trackable shipping method.
Return Steps
- Print out a Carushka exchange and return form, and select the invoice number and the style number of the item you are turning.
- Ship To:
Returns at Carushka
5622 Colfax Ave
North Hollywood, CA 91601 - A confirmation email will be sent once we have processed your return.
- Credit will only be issued to the card used to make the original purchase.
- Please allow 30 days for credit to appear on your credit card statement.
- Shipping charges are non-refundable.
Exchange Steps
- Print out a Carushka exchange and return form, and the select invoice number and the style number of the item you are exchanging.
- Give us the item number and size you would like to exchange for and the credit card number to be used if you are exchanging products for greater value.
- Ship to:
Exchanges at Carushka
5622 Colfax Ave
North Hollywood, CA 91601
Mail Order Form PDF
Click here to download our mail order form.
